Module

Analytics & Reporting CDS

Make Well-Founded Decisions
Get detailed metrics on how your portal is used and understand how your users behave. Data-driven decisions for continuous improvement.
Analytics & Reporting CDS
What is Analytics & Reporting CDS?

Comprehensive Usage Analysis

The Analytics & Reporting module delivers detailed metrics on how your portal is used. Through integration with analytics tools (currently Google Analytics), you gain insight into user behavior, usage patterns, and content performance.

Features

Key Features

🔌

Google Analytics Integration

Beschreibung

Seamless connection to Google Analytics for comprehensive web analysis and reporting.

Nutzen

Use proven analytics tools without having to build additional infrastructure.

🔐

Login Event Tracking

Beschreibung

Tracking of login events, session duration, and user activity within the portal.

Nutzen

Understand usage patterns and identify active vs. inactive users.

📊

User Behavior Tracking

Beschreibung

Tracking of page views, navigation, time on page, and interaction patterns.

Nutzen

Optimize the user experience based on actual user behavior.

🔗

Link Tracking

Beschreibung

Tracking of clicks on external and internal links to analyze content relevance.

Nutzen

Identify which content and features are used most.

📥

Download Tracking

Beschreibung

Tracking of document downloads (PDFs, invoices, quotes) for content performance analysis.

Nutzen

Measure the success of content offerings and identify popular downloads.

📈

Content Performance Reports

Beschreibung

Reports on viewed content, time on page, and the use of embedded applications.

Nutzen

Data-driven decisions about content strategy and feature development.

Use Cases

Practical Application Examples

Portal Usage Analysis

Connect your analytics tool (currently Google Analytics) and track login, user, link, and download events. This gives you reports on viewed content, time on page, and the use of embedded applications. Example: you find that 80% of users use the CPQ module, but only 20% use the invoice overview - a clear signal for optimization or marketing.

Feature Adoption Tracking

Track how quickly new features are adopted by users. After launching a new module, you can see exactly who uses it, how often, and where users may be running into difficulties. This data informs product decisions and training needs.

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