Privacy Policy

Collection and processing

We process:

• technical data (e.g. IP addresses)
• data on the usage behavior on our website
• contact data (e.g. when you get in touch or register)
• application documents

We only process data that the data subjects have transmitted to us.

We treat this data with the utmost care and process it only for the purposes stated at the time of collection.

We process contact data of (potential) customers and prospects in order to do business in a customer-friendly way and to initiate and fulfill contracts. We therefore allow ourselves to store such contact data over the long term.

Disclosure

We do not pass on any data to third parties without separate consent. Excepted from this is the necessary transmission of technical information. This includes, in particular, the transmission of IP addresses to third parties through the storage of cookies (see below: Cookies).

Deletion

Where there are no statutory retention obligations, we delete personal data as soon as the original purpose of processing no longer applies.

We also delete personal data at the request of the data subject.

Your rights

With regard to the personal data we process, you have the following rights:

• Information about whether and which personal data we process about you.
• Correction of inaccurate personal data.
• Deletion of your personal data, unless a statutory retention obligation prevents this.
• Release of your personal data in a common electronic format.

To exercise your rights, you can reach us by email at admin@quatico.com.

Cookies

On our websites we typically use "cookies" and comparable techniques that can identify your browser or your device. By using our websites, you consent to the use of these cookies.

We use cookies to:

• optimize the usability of our websites
• understand the behavior of users on our websites

By using the website, you consent to the use of these techniques.

Newsletters and marketing emails

By consenting to receive newsletters and other marketing emails, you consent to the use of these techniques.

Google Workplace

We use Google Workplace for our daily work. We receive and send emails, store documents, and organize our appointments. Personal data contained in these digital artifacts is stored in Google Workplace.

Datenschutzerklärung

iWay IP Telephony

Our telephone system is a modern IP telephony system based on 3CX. Our telephony provider iWay stores phone numbers and voice messages.

Datenschutzerklärung

Kumospace

For video conferences we use, among others, Kumospace. The service supports the collaboration of the participants. Kumospace may store email addresses and names of the participants.

Datenschutzerklärung

Google Meet

For video conferences we use, among others, Google Meet. The service supports the collaboration of the participants. Google Meet may store email addresses and names of the participants. From time to time we store video recordings that may contain personal data.

Datenschutzerklärung

Microsoft Teams

For video conferences we use, among others, Microsoft Teams. The service supports the collaboration of the participants. Microsoft Teams may store email addresses and names of the participants. From time to time we store video recordings that may contain personal data.

Datenschutzerklärung

Slack

In certain cases, we forward emails, data from online forms, and voice messages from our telephony system to Slack. The forwarding serves optimal collaboration between Quatico and the originator of the forwarding. Forwarded personal data such as emails, names, and phone numbers is stored by Slack.

Datenschutzerklärung

GitHub

We manage our code with a version control system. Personal data such as the name and email address of contributors is stored at GitHub for collaboration purposes.

Datenschutzerklärung

Google Analytics

On our websites we use Google Analytics with active IP anonymization. No further personal data is transmitted.

Datenschutzerklärung

Hotjar

Hotjar records the interactions of users on our websites. We use Hotjar to visually understand user behavior and to increase usability and the likelihood of contact. Hotjar stores users' IP addresses.

Datenschutzerklärung

Google Cloud

We operate the Sales Portal on Google Cloud. In doing so, Google Cloud may process personal data that customers or their end customers enter in the Sales Portal.

Datenschutzerklärung

Mailgun

For sending emails from the Sales Portal, we use Mailgun. In doing so, Mailgun may process email addresses and the content of the messages.

Datenschutzerklärung

Anthropic

For AI features in the Sales Portal, we use models from Anthropic. In doing so, Anthropic may process content that customers or their end customers submit to the AI features.

Datenschutzerklärung